Privacy Policy – The Office Shop Kandy
Last Updated: April 4, 2026
Who we are
Our website address is: https://theofficeshop.lk. We are The Office Shop Kandy, a leading provider of professional printers and copiers in Sri Lanka.
What personal data we collect and why we collect it
Comments & Reviews When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media If you upload images to the website (e.g., for support tickets), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment or review, you may opt-in to saving your name, email address, and website in cookies for your convenience. These last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
When you log in, we set up cookies to save your login info and screen choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login persists for two weeks.
Embedded content from other websites Articles or product pages on this site may include embedded content (e.g., YouTube videos of printer demos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction.
Who we share your data with
Payment Processors: Your transaction data is shared with our secure payment gateway partner to process your order.
Delivery Partners: Your name, address, and phone number are shared with our courier partners to ensure delivery of your equipment.
Password Resets: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Comments and metadata are retained indefinitely for automated approval of follow-up comments.
For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal info at any time (except their username).
What rights you have over your data
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes.
